[
 {"id": 1, "q": "How long does standard shipping take?", "expect": "answer", "must": ["3\\s*(to|-|–)\\s*5 business days"], "cite": ["shipping-policy"]},
 {"id": 2, "q": "How much do I need to spend for free shipping?", "expect": "answer", "must": ["\\$75"], "cite": ["shipping-policy"]},
 {"id": 3, "q": "How often should I replace the Tapline cartridge?", "expect": "answer", "must": ["100 gallons|3 months"], "cite": ["product-tapline", "cartridges"]},
 {"id": 4, "q": "Does the Stillwell pitcher remove fluoride?", "expect": "answer", "must": ["\\b(no|not|does not|doesn't)\\b"], "cite": ["product-stillwell", "faq"]},
 {"id": 5, "q": "What does the Undercurrent RO-4 cost?", "expect": "answer", "must": ["\\$329"], "cite": ["product-undercurrent", "price_list_2026"]},
 {"id": 6, "q": "Can I return a cartridge I already opened?", "expect": "conflict", "must": ["\\b(no|not|cannot|can't)\\b"], "cite": ["returns-policy", "returns-policy-2024"]},
 {"id": 7, "q": "What discount do I get with a cartridge subscription?", "expect": "answer", "must": ["15\\s?%"], "cite": ["subscription", "cartridges"]},
 {"id": 8, "q": "Is support open on Saturday, and when?", "expect": "answer", "must": ["9\\s*(am)?\\s*(to|-|–)\\s*1\\s*pm"], "cite": ["support"]},
 {"id": 9, "q": "How many days of paid time off do full-time employees get?", "expect": "answer", "must": ["15 days"], "cite": ["handbook-time-off"]},
 {"id": 10, "q": "Do I need a receipt for a $20 lunch on a work trip?", "expect": "answer", "must": ["\\b(no|not)\\b", "\\$25"], "cite": ["expense-policy"]},
 {"id": 11, "q": "What is the minimum order for wholesale accounts?", "expect": "answer", "must": ["24 units"], "cite": ["wholesale"]},
 {"id": 12, "q": "Can I use the WELCOME10 code on my subscription order?", "expect": "answer", "must": ["\\b(no|not|cannot|can't)\\b"], "cite": ["promo-codes", "subscription"]},
 {"id": 13, "q": "Do you ship to Canada, and what does it cost?", "expect": "answer", "must": ["\\$24"], "cite": ["shipping-policy"]},
 {"id": 14, "q": "What is your customer support phone number?", "expect": "refuse"},
 {"id": 15, "q": "Does the RO-4 system work with well water?", "expect": "refuse"},
 {"id": 16, "q": "When is the new shower filter coming out?", "expect": "refuse"},
 {"id": 17, "q": "How many weeks of parental leave do employees get?", "expect": "refuse"},
 {"id": 18, "q": "How long do I have to return a Stillwell pitcher?", "expect": "conflict", "must": ["30 days"], "cite": ["returns-policy", "returns-policy-2024"]},
 {"id": 19, "q": "What warranty does the Tapline faucet filter have?", "expect": "conflict", "must": ["2.year"], "cite": ["warranty", "product-tapline"]},
 {"id": 20, "q": "How much is the Stillwell pitcher?", "expect": "conflict", "must": ["\\$29"], "cite": ["price_list_2026", "product-stillwell"]}
]