{
 "summary": {
  "total": 20,
  "right": 18,
  "wrong": 2,
  "answered_right": 11,
  "answer_questions": 12,
  "refused_right": 4,
  "refuse_questions": 4,
  "conflicts_right": 3,
  "conflict_questions": 4,
  "retrieval_found": 16,
  "retrieval_questions": 16,
  "quotes": 23,
  "quotes_verified": 23,
  "model": "gemini-3.8-flash",
  "embed_model": "gemini-embedding-001",
  "date": "2026-10-11",
  "minutes": 2.3
 },
 "results": [
  {
   "id": 1,
   "question": "How long does standard shipping take?",
   "expect": "answer",
   "ok": true,
   "reason": "",
   "status": "answered",
   "retrieval_found": true,
   "retrieved": [
    "shipping-policy#3",
    "shipping-policy#2",
    "shipping-policy#4",
    "privacy#1",
    "returns-policy#2",
    "company-overview#2",
    "company-overview#1",
    "returns-policy-2024#3"
   ],
   "answer": "Standard shipping takes 3 to 5 business days [1].",
   "citations": [
    {
     "id": "shipping-policy#3",
     "quote": "Standard shipping takes 3 to 5 business days.",
     "verified": true,
     "file": "shipping-policy.md",
     "title": "Shipping policy",
     "section": "Delivery times",
     "updated": "2026-01-20"
    }
   ],
   "conflict": null,
   "seconds": 3.6
  },
  {
   "id": 2,
   "question": "How much do I need to spend for free shipping?",
   "expect": "answer",
   "ok": true,
   "reason": "",
   "status": "answered",
   "retrieval_found": true,
   "retrieved": [
    "shipping-policy#2",
    "shipping-policy#3",
    "subscription#1",
    "shipping-policy#1",
    "privacy#1",
    "returns-policy-2024#3",
    "company-overview#1",
    "cartridges#2"
   ],
   "answer": "Standard shipping in the US is free on orders of $75 or more [1]. Additionally, subscription orders always ship free [2].",
   "citations": [
    {
     "id": "shipping-policy#2",
     "quote": "Standard shipping in the US is free on orders of $75 or more",
     "verified": true,
     "file": "shipping-policy.md",
     "title": "Shipping policy",
     "section": "Costs",
     "updated": "2026-01-20"
    },
    {
     "id": "subscription#1",
     "quote": "Subscription orders get 15% off the list price and always ship free.",
     "verified": true,
     "file": "subscription.md",
     "title": "Cartridge subscription",
     "section": "How it works",
     "updated": "2026-02-14"
    }
   ],
   "conflict": null,
   "seconds": 4.5
  },
  {
   "id": 3,
   "question": "How often should I replace the Tapline cartridge?",
   "expect": "answer",
   "ok": true,
   "reason": "",
   "status": "answered",
   "retrieval_found": true,
   "retrieved": [
    "product-tapline#3",
    "cartridges#3",
    "product-tapline#6",
    "faq#2",
    "price_list_2026#6",
    "faq#3",
    "price_list_2026#5",
    "install-tapline#2"
   ],
   "answer": "A Tapline cartridge should be replaced after filtering 100 gallons, which is about 3 months for a typical household [1]. In addition, it should be changed when a light on the housing turns red [2].",
   "citations": [
    {
     "id": "product-tapline#3",
     "quote": "Each Tapline cartridge filters 100 gallons, about 3 months for a typical household.",
     "verified": true,
     "file": "product-tapline.md",
     "title": "Product sheet: Tapline faucet filter",
     "section": "Cartridge life",
     "updated": "2025-05-12"
    },
    {
     "id": "product-tapline#3",
     "quote": "A light on the housing turns red when the cartridge should be changed.",
     "verified": true,
     "file": "product-tapline.md",
     "title": "Product sheet: Tapline faucet filter",
     "section": "Cartridge life",
     "updated": "2025-05-12"
    }
   ],
   "conflict": null,
   "seconds": 4.6
  },
  {
   "id": 4,
   "question": "Does the Stillwell pitcher remove fluoride?",
   "expect": "answer",
   "ok": true,
   "reason": "",
   "status": "answered",
   "retrieval_found": true,
   "retrieved": [
    "product-stillwell#2",
    "faq#1",
    "product-stillwell#5",
    "product-stillwell#1",
    "product-tapline#2",
    "price_list_2026#3",
    "product-undercurrent#2",
    "returns-policy#1"
   ],
   "answer": "No, the Stillwell pitcher does not remove fluoride [1].",
   "citations": [
    {
     "id": "product-stillwell#2",
     "quote": "It does not remove fluoride or lead.",
     "verified": true,
     "file": "product-stillwell.md",
     "title": "Product sheet: Stillwell pitcher",
     "section": "Filtering",
     "updated": "2025-06-03"
    }
   ],
   "conflict": null,
   "seconds": 2.9
  },
  {
   "id": 5,
   "question": "What does the Undercurrent RO-4 cost?",
   "expect": "answer",
   "ok": true,
   "reason": "",
   "status": "answered",
   "retrieval_found": true,
   "retrieved": [
    "price_list_2026#4",
    "product-undercurrent#6",
    "product-undercurrent#1",
    "product-undercurrent#4",
    "cartridges#1",
    "faq#1",
    "price_list_2026#10",
    "price_list_2026#9"
   ],
   "answer": "The Undercurrent RO-4 costs $329.00, which includes the faucet, tank, and a first set of cartridges [1].",
   "citations": [
    {
     "id": "product-undercurrent#6",
     "quote": "$329.00 including the faucet, tank and a first set of cartridges.",
     "verified": true,
     "file": "product-undercurrent.md",
     "title": "Product sheet: Undercurrent RO-4 system",
     "section": "Price",
     "updated": "2026-03-18"
    }
   ],
   "conflict": null,
   "seconds": 4.6
  },
  {
   "id": 6,
   "question": "Can I return a cartridge I already opened?",
   "expect": "conflict",
   "ok": false,
   "reason": "status answered, expected conflict",
   "status": "answered",
   "retrieval_found": true,
   "retrieved": [
    "returns-policy-2024#1",
    "returns-policy#2",
    "returns-policy-2024#3",
    "returns-policy-2024#2",
    "subscription#2",
    "returns-policy#4",
    "returns-policy#1",
    "subscription#1"
   ],
   "answer": "No, you cannot return an opened cartridge because replacement cartridges can be returned only if the sealed wrapper is unopened [1]. For hygiene reasons, opened cartridges cannot be taken back [2].",
   "citations": [
    {
     "id": "returns-policy#2",
     "quote": "Replacement cartridges can be returned only if the sealed wrapper is unopened.",
     "verified": true,
     "file": "returns-policy.md",
     "title": "Returns policy",
     "section": "Condition",
     "updated": "2026-03-01"
    },
    {
     "id": "returns-policy#2",
     "quote": "For hygiene reasons we cannot take back opened cartridges.",
     "verified": true,
     "file": "returns-policy.md",
     "title": "Returns policy",
     "section": "Condition",
     "updated": "2026-03-01"
    }
   ],
   "conflict": null,
   "seconds": 63.0
  },
  {
   "id": 7,
   "question": "What discount do I get with a cartridge subscription?",
   "expect": "answer",
   "ok": true,
   "reason": "",
   "status": "answered",
   "retrieval_found": true,
   "retrieved": [
    "subscription#4",
    "subscription#1",
    "subscription#3",
    "cartridges#2",
    "promo-codes#2",
    "price_list_2026#6",
    "price_list_2026#5",
    "price_list_2026#8"
   ],
   "answer": "With a cartridge subscription, you get 15% off the list price [1].",
   "citations": [
    {
     "id": "subscription#1",
     "quote": "Subscription orders get 15% off the list price",
     "verified": true,
     "file": "subscription.md",
     "title": "Cartridge subscription",
     "section": "How it works",
     "updated": "2026-02-14"
    }
   ],
   "conflict": null,
   "seconds": 5.7
  },
  {
   "id": 8,
   "question": "Is support open on Saturday, and when?",
   "expect": "answer",
   "ok": true,
   "reason": "",
   "status": "answered",
   "retrieval_found": true,
   "retrieved": [
    "support#1",
    "support#2",
    "support#3",
    "company-overview#3",
    "returns-policy#4",
    "company-overview#2",
    "returns-policy-2024#3",
    "privacy#3"
   ],
   "answer": "Yes, support is open on Saturday from 9 am to 1 pm Eastern [1].",
   "citations": [
    {
     "id": "support#1",
     "quote": "Saturday, 9 am to 1 pm Eastern.",
     "verified": true,
     "file": "support.md",
     "title": "Support hours and contact",
     "section": "Hours",
     "updated": "2026-01-05"
    }
   ],
   "conflict": null,
   "seconds": 2.6
  },
  {
   "id": 9,
   "question": "How many days of paid time off do full-time employees get?",
   "expect": "answer",
   "ok": true,
   "reason": "",
   "status": "answered",
   "retrieval_found": true,
   "retrieved": [
    "handbook-time-off#1",
    "handbook-time-off#3",
    "handbook-time-off#2",
    "expense-policy#3",
    "subscription#1",
    "expense-policy#4",
    "shipping-policy#3",
    "returns-policy#1"
   ],
   "answer": "Full-time employees receive 15 days of paid time off per year [1].",
   "citations": [
    {
     "id": "handbook-time-off#1",
     "quote": "Full-time employees get 15 days of paid time off a year",
     "verified": true,
     "file": "handbook-time-off.md",
     "title": "Employee handbook: time off (internal)",
     "section": "Paid time off",
     "updated": "2026-01-02"
    }
   ],
   "conflict": null,
   "seconds": 3.0
  },
  {
   "id": 10,
   "question": "Do I need a receipt for a $20 lunch on a work trip?",
   "expect": "answer",
   "ok": false,
   "reason": "answer is missing: $25",
   "status": "answered",
   "retrieval_found": true,
   "retrieved": [
    "expense-policy#2",
    "expense-policy#1",
    "expense-policy#3",
    "faq#5",
    "handbook-time-off#1",
    "company-overview#2",
    "company-overview#1",
    "cartridges#2"
   ],
   "answer": "No, you do not need a receipt because a receipt is only required for expenses exceeding that amount [1].",
   "citations": [
    {
     "id": "expense-policy#2",
     "quote": "A receipt is needed for every expense over $25.",
     "verified": true,
     "file": "expense-policy.md",
     "title": "Expense policy (internal)",
     "section": "Receipts",
     "updated": "2025-09-15"
    }
   ],
   "conflict": null,
   "seconds": 3.7
  },
  {
   "id": 11,
   "question": "What is the minimum order for wholesale accounts?",
   "expect": "answer",
   "ok": true,
   "reason": "",
   "status": "answered",
   "retrieval_found": true,
   "retrieved": [
    "wholesale#2",
    "wholesale#3",
    "promo-codes#2",
    "wholesale#1",
    "company-overview#3",
    "price_list_2026#1",
    "promo-codes#1",
    "privacy#3"
   ],
   "answer": "The minimum order for wholesale accounts is 24 units, which can be mixed across products [1].",
   "citations": [
    {
     "id": "wholesale#2",
     "quote": "The minimum order is 24 units, which can be mixed across products.",
     "verified": true,
     "file": "wholesale.md",
     "title": "Wholesale program",
     "section": "Terms",
     "updated": "2026-02-20"
    }
   ],
   "conflict": null,
   "seconds": 3.3
  },
  {
   "id": 12,
   "question": "Can I use the WELCOME10 code on my subscription order?",
   "expect": "answer",
   "ok": true,
   "reason": "",
   "status": "answered",
   "retrieval_found": true,
   "retrieved": [
    "promo-codes#1",
    "promo-codes#2",
    "subscription#4",
    "subscription#1",
    "subscription#3",
    "support#2",
    "privacy#1",
    "price_list_2026#1"
   ],
   "answer": "No, promo codes cannot be combined with the subscription discount [1].",
   "citations": [
    {
     "id": "promo-codes#2",
     "quote": "Promo codes cannot be combined with the subscription discount",
     "verified": true,
     "file": "promo-codes.md",
     "title": "Current promo codes (internal)",
     "section": "Rules",
     "updated": "2026-04-05"
    }
   ],
   "conflict": null,
   "seconds": 3.6
  },
  {
   "id": 13,
   "question": "Do you ship to Canada, and what does it cost?",
   "expect": "answer",
   "ok": true,
   "reason": "",
   "status": "answered",
   "retrieval_found": true,
   "retrieved": [
    "shipping-policy#1",
    "shipping-policy#2",
    "subscription#1",
    "company-overview#2",
    "subscription#2",
    "company-overview#1",
    "company-overview#3",
    "cartridges#1"
   ],
   "answer": "Yes, Fennick Water Co. ships to Canada [1], and shipping costs a flat $24.00 [2].",
   "citations": [
    {
     "id": "shipping-policy#1",
     "quote": "We ship to the United States and Canada.",
     "verified": true,
     "file": "shipping-policy.md",
     "title": "Shipping policy",
     "section": "Where we ship",
     "updated": "2026-01-20"
    },
    {
     "id": "shipping-policy#2",
     "quote": "Shipping to Canada is a flat $24.00",
     "verified": true,
     "file": "shipping-policy.md",
     "title": "Shipping policy",
     "section": "Costs",
     "updated": "2026-01-20"
    }
   ],
   "conflict": null,
   "seconds": 3.1
  },
  {
   "id": 14,
   "question": "What is your customer support phone number?",
   "expect": "refuse",
   "ok": true,
   "reason": "",
   "status": "not_in_docs",
   "retrieval_found": null,
   "retrieved": [
    "support#2",
    "returns-policy-2024#3",
    "support#3",
    "returns-policy#4",
    "company-overview#2",
    "support#1",
    "privacy#2",
    "company-overview#3"
   ],
   "answer": "The provided documents do not state a customer support phone number.",
   "citations": [],
   "conflict": null,
   "seconds": 4.6
  },
  {
   "id": 15,
   "question": "Does the RO-4 system work with well water?",
   "expect": "refuse",
   "ok": true,
   "reason": "",
   "status": "not_in_docs",
   "retrieval_found": null,
   "retrieved": [
    "price_list_2026#4",
    "product-undercurrent#1",
    "product-undercurrent#2",
    "product-undercurrent#5",
    "price_list_2026#10",
    "price_list_2026#9",
    "returns-policy#1",
    "faq#1"
   ],
   "answer": "The provided documents do not mention whether the RO-4 system works with well water.",
   "citations": [],
   "conflict": null,
   "seconds": 4.2
  },
  {
   "id": 16,
   "question": "When is the new shower filter coming out?",
   "expect": "refuse",
   "ok": true,
   "reason": "",
   "status": "not_in_docs",
   "retrieval_found": null,
   "retrieved": [
    "product-tapline#4",
    "product-tapline#6",
    "faq#3",
    "faq#1",
    "product-tapline#3",
    "faq#2",
    "price_list_2026#2",
    "price_list_2026#9"
   ],
   "answer": "The provided documents do not contain information about when the new shower filter is coming out.",
   "citations": [],
   "conflict": null,
   "seconds": 3.0
  },
  {
   "id": 17,
   "question": "How many weeks of parental leave do employees get?",
   "expect": "refuse",
   "ok": true,
   "reason": "",
   "status": "not_in_docs",
   "retrieval_found": null,
   "retrieved": [
    "handbook-time-off#1",
    "handbook-time-off#4",
    "shipping-policy#3",
    "company-overview#2",
    "handbook-time-off#3",
    "shipping-policy#4",
    "expense-policy#3",
    "expense-policy#1"
   ],
   "answer": "The provided documents do not contain information about parental leave.",
   "citations": [],
   "conflict": null,
   "seconds": 3.2
  },
  {
   "id": 18,
   "question": "How long do I have to return a Stillwell pitcher?",
   "expect": "conflict",
   "ok": true,
   "reason": "",
   "status": "conflict",
   "retrieval_found": true,
   "retrieved": [
    "returns-policy#1",
    "product-stillwell#4",
    "product-stillwell#5",
    "product-stillwell#1",
    "price_list_2026#3",
    "returns-policy-2024#1",
    "returns-policy-2024#3",
    "warranty#1"
   ],
   "answer": "Under the current returns policy, you can return a Stillwell pitcher within 30 days of delivery for a full refund [1], though an older policy allowed returns within 60 days of delivery [2].",
   "citations": [
    {
     "id": "returns-policy#1",
     "quote": "within 30 days of delivery for a full refund. This applies to the Tapline faucet filter, the Stillwell pitcher",
     "verified": true,
     "file": "returns-policy.md",
     "title": "Returns policy",
     "section": "Return window",
     "updated": "2026-03-01"
    },
    {
     "id": "returns-policy-2024#1",
     "quote": "Customers may return any product within 60 days of delivery.",
     "verified": true,
     "file": "returns-policy-2024.md",
     "title": "Returns policy (2024 edition)",
     "section": "Return window",
     "updated": "2024-02-10"
    }
   ],
   "conflict": {
    "about": "The length of the return window for products",
    "newer_id": "returns-policy#1",
    "older_id": "returns-policy-2024#1",
    "note": "The newer policy sets the return window at 30 days, whereas the 2024 policy allowed 60 days."
   },
   "seconds": 4.1
  },
  {
   "id": 19,
   "question": "What warranty does the Tapline faucet filter have?",
   "expect": "conflict",
   "ok": true,
   "reason": "",
   "status": "conflict",
   "retrieval_found": true,
   "retrieved": [
    "product-tapline#5",
    "warranty#1",
    "product-tapline#6",
    "product-tapline#3",
    "install-tapline#2",
    "price_list_2026#2",
    "returns-policy#1",
    "install-tapline#1"
   ],
   "answer": "The Tapline faucet filter carries a 2-year limited warranty against defects in materials and workmanship from the date of delivery [1], though an earlier product sheet states that the housing comes with a 1-year warranty [2].",
   "citations": [
    {
     "id": "warranty#1",
     "quote": "The Tapline faucet filter, the Stillwell pitcher and the Undercurrent RO-4 system carry a 2-year limited warranty against defects in materials and workmanship, from the date of delivery.",
     "verified": true,
     "file": "warranty.md",
     "title": "Warranty policy",
     "section": "What is covered",
     "updated": "2026-01-15"
    },
    {
     "id": "product-tapline#5",
     "quote": "The Tapline housing comes with a 1-year warranty.",
     "verified": true,
     "file": "product-tapline.md",
     "title": "Product sheet: Tapline faucet filter",
     "section": "Warranty",
     "updated": "2025-05-12"
    }
   ],
   "conflict": {
    "about": "the warranty period for the Tapline faucet filter",
    "newer_id": "warranty#1",
    "older_id": "product-tapline#5",
    "note": "The newer warranty policy states the Tapline faucet filter has a 2-year limited warranty, whereas the older product sheet specifies a 1-year warranty."
   },
   "seconds": 5.9
  },
  {
   "id": 20,
   "question": "How much is the Stillwell pitcher?",
   "expect": "conflict",
   "ok": true,
   "reason": "",
   "status": "conflict",
   "retrieval_found": true,
   "retrieved": [
    "product-stillwell#5",
    "product-stillwell#4",
    "price_list_2026#3",
    "product-stillwell#1",
    "price_list_2026#8",
    "price_list_2026#7",
    "returns-policy#1",
    "cartridges#1"
   ],
   "answer": "The Stillwell pitcher is $29.00 with 1 cartridge [1], although an older document states it is $34.00 with one cartridge [2].",
   "citations": [
    {
     "id": "price_list_2026#3",
     "quote": "SW-10  Stillwell pitcher (with 1 cartridge)  $29.00",
     "verified": true,
     "file": "price_list_2026.pdf",
     "title": "Price list 2026",
     "section": "Price table, row 2",
     "updated": "2026-04-01"
    },
    {
     "id": "product-stillwell#5",
     "quote": "$34.00 with one cartridge.",
     "verified": true,
     "file": "product-stillwell.md",
     "title": "Product sheet: Stillwell pitcher",
     "section": "Price",
     "updated": "2025-06-03"
    }
   ],
   "conflict": {
    "about": "the price of the Stillwell pitcher",
    "newer_id": "price_list_2026#3",
    "older_id": "product-stillwell#5",
    "note": "The 2026 price list lists the Stillwell pitcher at $29.00, whereas the older product sheet lists it at $34.00."
   },
   "seconds": 6.8
  }
 ]
}